Social Media and Financial Services: What is the Role of Social Media in the Financial Services Realm?

Social Media and Financial Services: What is the Role of Social Media in the Financial Services Realm?

Phil Male is currently CEO at UK2 Group, one of the world’s largest hosting companies, and also a respected guest speaker on the university of Cambridge Judge Business School’s Advanced leadership Programme. Here, he offers an insight into the talks he gives to seasoned business executives on social media in the financial world. Social media… Read more

Conflicting Motives, Strategies and Outcomes in Merger and Acquisition Activity

Conflicting Motives, Strategies and Outcomes in Merger and Acquisition Activity

By Professor Peter Williamson, Academic Programme Director of the Advanced Leadership Programme at Cambridge Judge Business School Executive Education, part of the University of Cambridge Creating oligopolies? Reducing in healthy competition? Up go the prices and fees; down goes the service and/or product quality. Customers are put in a stranglehold. There is the inevitability of… Read more

The Key Qualities of an Outstanding Finance Director

The Key Qualities of an Outstanding Finance Director

What makes an outstanding finance director?  There is no simple answer.  The right person for one organisation will be the wrong person elsewhere. “A lot depends on the context,” explains Rick Payne, from the Institute of Chartered Accountants in England and Wales (ICAEW).  “What is the business trying to do?  Is it a growth business? … Read more

Globalisation and liberalisation – only the fittest survive

Globalisation and liberalisation – only the fittest survive

Anyone a decade ago predicting the dominant global banks in the market today would probably have got it completely wrong.  In 2005, the world’s largest bank was Citigroup, followed by HSBC, Bank of America, JPMorgan Chase and Mitsubishi-UFJ. Royal Bank of Scotland was one of the ten largest. Today, the picture is very different.  The… Read more

The Impact of Pension Reforms on the Financial Services Sector

The Impact of Pension Reforms on the Financial Services Sector

The pensions market has seen one of the most radical shake ups for decades as the coalition government embarked on a programme of reform, freeing defined contribution (DC) savers from the more rigid regulations governing retirement saving. In the March 2014 Budget, Chancellor George Osborne did away with forced annuity purchase and has since allowed… Read more

Change management report

Change management report

At a time when broad-based political independence movements are attracting millions of followers in the United Kingdom (largely Ukip and the SNP), there is a similar direction of travel in UK workplaces. Employees in 2014 are strongly motivated to gain more independence from their employers, in many different ways.  For example: They are keen to… Read more

Frugal Finance?

Frugal Finance?

Doing more with less and working backwards to find solutions to problems are some of the driving ideas behind frugal innovation, a trend pioneered in emerging markets that is increasingly finding traction in mature economies mindful of the need to make growth more sustainable. The concept is most closely associated with India: the Hindi word… Read more

A never-ending journey

A never-ending journey

Embedding true change within the culture of the financial services industry will not happen overnight Richard Hill, Centre for Compliance & Trust Executive Director The conduct of the financial services industry has been in the spotlight ever since the financial crisis struck. Over the past seven years, politicians, the media and the public have repeatedly pilloried… Read more

Finding the Right Balance Between “High-Tech” and “High-Touch”

Finding the Right Balance Between “High-Tech” and “High-Touch”

Of all the different industries that must provide high levels of both technology and service, financial services might be the sector that relies on “high-tech, high-touch” the most. This requires that financial services firms constantly focus on innovation at all levels of the organisation. Such innovation can evolve through two main channels: via process and… Read more

Starting the compliance revolution in financial services

Starting the compliance revolution in financial services

Recent estimations show that in recent years financial services companies’ costs for misconduct has approached £150 billion.[1] This cold and expensive fact illustrates the bold shift we have experienced in the financial services (FS) industry. Fifty years ago banks and financial companies were seen as dependable organisations in which society could trust, however, their association… Read more